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And the king will answer them, “Truly I tell you, just as you did it to one of the least of these who are members of my family, you did it to me.” - Matthew 25:40

Ark House "Make Ready" Team Members

Ark House leases 21 apartments near Royal Lane and Central Expressway in a 400-unit complex. After the Occupancy Team is notified of an occupant checking out (which happens every 3 days, on average), a Rent Make Ready Team is called into action. An additional Rent Make Ready Team is needed to spread out the tasks and give teams periodic breaks. Tasks include:

- Evaluate apartment's readiness for new occupants.
- If it was cleaned according to check-out instructions, do minor cleaning as needed. If it was not, major cleaning can be done by a maid, with consideration for the cost and lost rent due to delays.
- Verify that linens have been washed and folded. If they were not, replace them with a set of linens you bring with you. Take the dirty ones home and wash and fold for reuse on next apartment.
- Reset the combination on the door.
- Send an email to other Ark House board members stating the apartment is rent ready and your recommendation on refunding the deposit.

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